A couple of customers requested a feature that enables them to accept a partial payment. A partial payment is useful when you want to allow your Members make payment using the combination of cash, check, bank transfer and credit card.
To make a partial payment, go to Invoices page and select an invoice. Then click “Mark as Paid” menu on the right.
Enter the amount of payment you received from your Member in the form of cash, check or bank transfer. The status of invoice won’t change to ‘Paid’ until the invoice is fully paid.
When your Members make payment to the invoice online, they see the paid amount as part of the invoice like below. A payable amount is what they have to pay for since they already made a partial payment to the invoice.
As usual, today we added new feature that has been requested by a number of customers for quite some time. That is the ability to issue an invoice to non-Member.
With this feature, you can handle the cases like someone wants to book the conference room for 2 hours or charging an event organizer who is not a Member for one-time event at your venue.
To issue n invoice to non-Member, go to Invoices page and click a “Add Invoice” menu on the right. Now that you are able to choose ‘Guest’ rather than existing Members. Click ‘Add’ button to proceed.
On the next screen you can enter the name and company of non-member as usual. Click “Add Invoice” button when you are done.
Unfortunately there are a couple of drawbacks when issuing an invoice to non-Member.
1) You cannot send an invoice to non-member using email.
This is because the invoice email contains a link to make payment and the link requires a member to log-in, which is not possible for non-members at the moment.
2) You cannot use built-in payment methods to receive a payment.
Same above. Instead, you can download the invoice as PDF and send the email to non-member along with the instructions for making payment using PayPal. You only need to tell him a PayPal-enabled email address that you own. You can receive payment using other methods such as cash, check or bank transfer if you wish.
3) You cannot assign a customer number to non-member.
A customer number is unique identifier that is auto-generated when new member is created. Because this is part of membership information, you cannot assign a customer number to non-member. Hence, it does not appear in the invoice issued for non-member.
We are adding new features at a rapid pace these days. For those who asked this feature, thanks for the wait. Now that you can download your invoices and save them as PDF.
Go to Invoices page and click a “Download PDF” menu. There you can specify the date range and file forma: Combined and Separate. The former concatenates all invoices into one PDF file, and the latter generates one PDF per invoice and bundles the PDF files in a single zip file.
You can also download a single PDF. Go to Invoices > [Invoice Number] page and click a “Download PDF” menu on the right. This generates a single PDF file of the invoice that you are looking right now.
With this feature available at your fingertips, you can keep all invoices offline for later reference or send individual invoice to your Member using PDF attachment.
As we have more customers from the US and Europe, we were receiving more feature requests that are specific to these regions. One of them was a support for Stripe.
Stripe is widely used by many web based services and it is probably the simplest way to accept payment via credit card for the businesses located in the US and Europe.
While integration work itself was relatively easy for us, we had our own reason for why it took a while to implement this feature. As you may already know, we are located in Japan and Stripe is not available in our country just yet.
This made our testing process in the production environment a bit difficult, but it’s finally here.
In order to connect to your Stripe account, go to Settings > Payment Methods page and click on “Add Stripe” button as shown below.
Then you will be navigated to Stripe website where you confirm that you give us a permission to access your account data.
From Members perspective, they now have additional payment method when they pay their invoices. Members can make payment using their credit card and the money goes straight to your Stripe account. We don’t take a cut. The money is all yours.