Taking care of your members is one of the crucial tasks in terms of coworking space management. Today we are introducing the below new features to enhance your customer support.
1) Chat Widget
You can now use your own chat widget (Zopim, UserVoice, etc.) by copying & pasting a custom JavaScript into the Chat Widget field.
2) Help Menu
The help menu link can be customized now. Therefore, the only contact your members have is the help menu link that you provide here. No more confusion.
3) Footer Text
You can also change the content of footer text, which accepts HTML tags. Use this field to add custom menus, messages, or copyrights at the bottom of every page.
To access these new features go to Settings > Customer Support page. The screenshot below is an example of new Customer Support page.